ASD saves you the hassle of contacting different sources
for computer repairs and solutions. At an affordable price,
we are able to provide excellent technical support through
our yearly hardware and/or software maintenance contract.
These enable users to optimize their work, as well as
dramatically increases productivity and this plays a
significant role in achieving success in business.
Our maintenance scope of work includes:
- Troubleshoot and repair hardware and/or software related products
- Service and replacement of parts if found to be faulty Rectification of hardware fault on site
-
Technical consultation on purchases of new hardware and software, while all hardware and software
purchased from us will be sold at a discounted price
- Cleaning of PC inclusive of monitors, disk drives and removal of dust from the motherboards
- Provision of 1 x spare set for faulty PC and Monitor
- Operating System failure such as Windows 9x, Windows 2000, Windows XP and MS Dos is included
- Software application such Microsoft Office 97/2000/XP, Internet Mail and Explorer failure
- Internet connectivity via modem/broadband and leased line
- Unlimited telephone support
- Remote access support
- Online help via Internet with downloadable drivers and utilities
Network Maintenance
Network maintenance with our company is an asset to your company. Our qualified engineers
with strong and sound network skills ; saves your company time and money in engaging vendor
or staff to administer and maintain your servers
We provide:
- Network tuning for optimal performance
- Install cabling system
- Install and test all equipment
- Establish and configure security procedures
- 2 Hours (Working Days) response time in case of network failure.
- Network installation and implementation on new PC under the existing network system
- Network software loading
- Internet connectivity fault rectification
- Terminal Server connectivity fault rectification
- On-site, remote or on-call technical support and administration